Freelance Digital Workplace Project Manager (Microsoft 365)

Introduction

We are looking for a freelance project manager for a large public organization to oversee the transition to a new Microsoft 365 workplace from the user’s perspective. You will ensure that employees are well prepared, that they receive support during the migration, and that their feedback is actually acted upon.

Organization

The organization is in the midst of rolling out a revamped digital work environment. A technical project team is carrying out the migration. In addition, there is a dedicated IT management organization that handles system administration, functional management, and a service desk.

What’s still missing is someone to bridge the gap between the user organization and the IT side. You’ll coordinate with managers and key users, align the support with the technical schedule, and ensure that agreements are honored.

The work culture is practical, with short lines of communication. You are expected to take the initiative and keep an eye on the big picture.

Job Information

You are responsible for providing implementation support, communicating with users, and following up on feedback from the organization. The IT teams remain responsible for the technical migration, resolving incidents, and implementing changes. You ensure coordination among all parties and escalate issues as needed.

Core Responsibilities:

• Develop and implement an implementation and support plan for each organizational unit, aligned with the migration schedule
• Coordinate preparation, implementation, and follow-up, including planning, dependencies, and risks
• Organize communication, instructions, and key user training; where appropriate, provide explanations or demonstrations yourself
• Coordinate training sessions and floor walks with the teams responsible for them
• Gather feedback and identify challenges from employees and key users, prioritize them, and assign the necessary actions to the appropriate management teams
• Monitor progress and provide feedback to users
• Transfer pending actions, documentation, and the feedback process to the regular management organization

Result of the assignment:

• A support plan for each component, including target groups, key users, and support needs
• An up-to-date list of areas for improvement, including priority, owner, and status
• Periodic progress reports and, where appropriate, a user satisfaction survey
• A process for tracking user feedback that the administration can continue on its own

Job Requirements

• Demonstrable experience in leading IT implementations or digital transformations, with a focus on user communication,
• Commissioning and coordination with the operations team were part of your assignment
• Experience with project coordination and stakeholder management
• A solid understanding of how system administration, functional management, the service desk, and users work together
• You can talk to end users just as easily as you can talk to technical specialists
• You translate signals into concrete actions and ensure that they are followed up on
• Excellent command of the Dutch language, both spoken and written

Pros

• Experience with Microsoft 365 migrations or modern workplace environments
• Experience in the public sector or within a complex organization with many stakeholders

Offer

• Start: as soon as possible
• Duration: approximately 5 months, with the option to extend
• Hours: approximately 36 hours per week
• Hybrid (3 days on-site, 2 days at home)

Job Application

Would you like to apply right away? Then click the "Apply" button. Do you have any questions or would you like more information? Feel free to contact Max at max@einvigi.com or call +31(0)38 211 0211.